Frequently Asked Questions

General Questions

Answer:

We are manufacturer and have 2 factories.

But AB MAC not produce all the machines in catalog. Some machines we cooperate with cooperated factories and with very competitive price. AB MAC will offer warranty for all the machine offered. Thanks

Answer:

We normally lead new customer visit our factory and former customer factory to see machine work. And we are planning to offer more convenient way (such as show room) for customer to see machines in Mid east and South America and will update news to all. Thanks.

Answer:

AB MAC suggest customer to visit factory before order or before shipping. We trust more communication with customers will bring more helpful ideas to us. Thanks.

Orders

Answer:

It all depends. Please tell which machine you are planing to purchase. Even there is no inventory, the production lead time should be not quite long. Thanks.

Answer:

Payment terms is 30% TT downpayment and 70% TT before shipping. LC at sight is accepytable. Thanks.

Our Services

Answer:

Most of the machines will be offered 12-month warranty. While may some machine warranty time be longer by sales promotion or specific machine and will informed before orders. thanks.

Answer:

AB MAC will continuously offer service to machine offered. And if the warranty has expired, AB MAC will only get minmum parts cost and reasonable personel service charge.